Exceptional Technical Support Anywhere, Anytime
Remote Technical Support
Tatawwor revolutionizes technical support in the Middle East by offering world-class expertise from across the globe. Our remote technical support ensures you no longer have to fret about travel time, technician availability during weekends and holidays, or after-hours coverage. With Tatawwor, experience exceptional and personalized remote technical support that is readily available to you, anywhere, anytime!
Monitoring and alerting
Stay informed and in control with our comprehensive notification system, tailored to your needs. Receive real-time alerts and updates on everything that matters in your environment, ensuring you never miss crucial information. With customizable notification settings, you have the power to ensure that only the right people receive the relevant alerts, optimizing efficiency and reducing unnecessary interruptions. Stay connected and informed like never before, with notifications that keep you ahead of the game and focused on what truly matters.
Remote support attended or unattended
Welcome to the world of fully remote support, where possibilities know no bounds. With our cutting-edge solutions, we bring you seamless technical assistance without any limitations. Whether your users are actively utilizing their devices or not, our remote support can be initiated effortlessly, eliminating the need for any user interaction. Experience the convenience of having your technical issues resolved remotely, allowing you to focus on what's essential without disruptions. Embrace the future of support with our unparalleled remote assistance, empowering you to achieve more with absolute ease.
Support session reporting
Introducing advanced remote session reporting feature, delivering complete transparency and insights into every support interaction. Stay informed about the session duration, allowing you to gauge the efficiency of our support process. Rest assured, as we provide the name of the dedicated engineer who attended to your needs, ensuring accountability and a personalized experience. From the initiation of the session to every task performed, our reporting captures it all, granting you a holistic view of the support journey.
Shcheduled and reliable patching
Bid farewell to time-consuming and labor-intensive patching processes! Our scheduled and automated patching solution will handle everything for you seamlessly. With just one setup, you can rest assured that all your systems will be up to date and equipped with the latest security updates as soon as they become available. Embrace a hassle-free approach to patching and let our team keep your systems optimized and safeguarded, giving you peace of mind and saving valuable time and effort for your team.
Automation
Welcome to the realm of limitless possibilities with Tatawwor's automation prowess. No task is too big or small, as we bring automation to the forefront of your operations. From the simplest task of changing your computer's background to the complexities of rolling out new software and applications, and even running customized scripts in the background – our automation capabilities have got you covered. Embrace the future of automation and unlock unparalleled potential in your operations, paving the way for unparalleled growth and success.
